Shipping policy

At Life of Coco, we aim to ship all orders within 2 business days.  

Australian Shipping

• Free Standard Shipping Australia-wide
  
• Express Shipping: $14.95

At Life of Coco, we aim to ship all orders within 2 business days. Australia Post are the main delivery service provider for Life of Coco orders which are despatched from Victoria.

We have flat fees for standard delivery within Australia. A standard flat rate fee per delivery and re-delivery will apply. The delivery fee is non-refundable unless the goods fail to comply with the consumer guarantee provisions of the Australian Consumer Law. If you require your goods to be delivered via express delivery or to an overseas address, further delivery fees may apply.

If a parcel requires a signature upon delivery and there’s no authorised person at the delivery address to sign for the parcel, then the delivery driver will leave a card and the parcel will be returned to the nearest Australia Post office for you to collect.

We will make every attempt to deliver goods within the estimated timeframe however please beware that delays may occur due to unforeseen circumstances or factors that are beyond our control.

Unless such liability cannot be excluded by virtue of the ACL or any other law, Life of Coco will not be liable in any circumstances for any loss (including Consequential Loss) or damage to any person arising from the failure to supply as a result of:

a. you providing an incorrect delivery address; or

b. the goods being left at a delivery address that is unattended at the time of delivery where you have authorised delivery in such circumstances.

For the avoidance of doubt, Life of Coco is not responsible to you for any loss or damage to the goods in transit caused by any event of any kind or by any person (whether or not we are legally responsible for the actions of that person).

Cancellation policy: No cancellations

We regret to inform you that once an order is placed, it cannot be cancelled. This policy is in place to ensure efficient processing and delivery of your items. We kindly ask that you review your order carefully before confirming it.